Returning to 350 N. Orleans

Welcome back to 350 N. Orleans! The My350 App (Google Play / Apple App Store) and web portal will be your go-to resource for information on the return to the office. We also encourage tenants to subscribe to our official building e-newsletter The Thread.

Download our Re-Entry Reminders PDF here.

What We’re Doing to Keep You Safe

Mask Policy:
All building occupants are required to wear a face covering per the directive from the Governor and City of Chicago Officials when they either cannot, or it is impractical to maintain 6 feet of social distance between themselves and others. This includes all building common areas, building entrances, elevator lobbies, elevators, escalators, restrooms, and while accessing the pedway walking to and from the Mart.

Cleaning procedures:
We continue to work closely with our janitorial service provider to ensure they are following CDC guidance. If tenants would like additional cleaning services within their tenant space, we are happy to connect you with our janitorial service provider, Harvard.

Safety & Security Procedures:

If you have any employees that are exhibiting symptoms or have tested positive for COVID-19, we ask that you please fill this questionnaire and send to the property manager so we can assess next steps and continue protecting the safety and well-being of our customers and community.

In accordance with CDC recommendations, all persons should practice social distancing while on the property. All seating within the lobby and common area will remain closed until further notice. Security will monitor all lobby and common area activity for social distancing practices.

Moving Through the Building

Entering & Exiting the Building
To manage the flow of traffic, signage will be displayed to clarify which doors are to enter and to exit at the main entrance and Orleans Street doors.

Stanchions and signage will be in place promoting social distancing, creating a clear traffic pattern. Please follow the traffic pattern as directed by the signage within the building.


Elevator usage
We encourage all building employees to use the escalators where possible to access your floor.

Security will assist on the first floor to coordinate elevators for visitors and tenants. Please adhere to social distancing and face covering requirements when waiting for elevator access and limit occupancy to four (4) people at a time when using elevators.

Escalator usage
To ensure social distancing we are encouraging all visitors and tenants to utilize the escalators to access their floors. Please use every third step to maintain social distancing. The escalators will provide an alternative to using the elevators. Signage will be posted as a reminder.

Stairwell usage

Stairwell F will remain open for access. A keycard is required to access from the first floor.

When entering the building from the Kinzie Street Entrance/dock, we ask that visitors and tenants utilize Stairwell F to the first floor and take an elevator or escalator to their floor.

It is prohibited to walk up from or down to the main lobbies of the building in the stairwells. Security closely monitors stairwell misuse for tenant security and safety.


Amenity guidelines
We will announce to all tenants when Studio350, Tela, and Infuse Café have confirmed re-opening dates.

The bike room will remain open for tenant use with limited access to five (5) people at a time.

The bike room restrooms will be open and available for use, however, there will be no access to bike room locker rooms or showers.

River Room, roof deck, and meeting space are all closed until further notice.


If you have questions or need more information please contact:
Marisol Olvera:
Property Manager